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Terms of Service

Last updated January 2026

Acceptance of terms

By using BringRx you agree to these terms. If you do not agree, do not use the platform. You must be at least 18 years old and located in a state we serve.

Not an emergency service

BringRx does not provide emergency care. If you have a medical emergency, call 911 or go to the nearest emergency room.

Telehealth and prescriptions

Completing an assessment does not guarantee a prescription. A licensed clinician reviews your information and decides whether treatment is appropriate. Clinicians may request additional information or labs, or decline treatment.

Plans, billing, and cancellation

Plans are billed in advance for the duration you select. Prices shown may reflect multi month packages and assume a prescription is issued.

You may cancel future shipments at any time by contacting support before the next fulfillment date. Medication that has already shipped cannot be returned or refunded for safety reasons.

Your responsibilities

You agree to provide accurate health information, follow the plan your clinician prescribes, and report side effects promptly. Providing inaccurate information may make treatment unsafe.

Limitation of liability

To the fullest extent permitted by law, BringRx is not liable for indirect or incidental damages arising from use of the platform. Nothing in these terms limits liability that cannot be limited by law.

Disclaimer

BringRx is a technology platform that connects patients with independent licensed providers and pharmacies and is not itself a provider, pharmacy, or prescriber. BringRx services and medicines are available only when a licensed healthcare provider determines that a prescription is appropriate after an online consultation. Any potential benefits described on this site are based on existing clinical research and third party studies and individual results may vary.

BringRx plans are offered on a subscription basis that you may cancel at any time. Actual products, packaging and labels may differ from images used for illustration. When clinically appropriate, physicians may prescribe compounded medicines to meet individual patient needs. Compounded medicines are prepared by licensed pharmacies and are not reviewed or approved by the Food and Drug Administration for safety or effectiveness.

The information on this page is for general educational purposes only and has not been evaluated by the Food and Drug Administration. It is not intended to diagnose, treat, cure or prevent any disease and does not replace advice from your own healthcare provider. If you experience any side effects or have concerns while using a prescribed treatment, contact your healthcare provider or seek medical attention right away.